FAQ’S
We aim to ship all orders within 1 business day.
Free Shipping
We offer free shipping on all US orders over $50.
(applied automatically at checkout)
US Shipping Options
We ship USPS & UPS within the United States. We offer USPS Priority for US customers as well.
International Shipping
International orders are charged a flat rate shipping rate - whether you buy 1 item or 10. International flat rate shipping charges range from about $18-30 - depending on the country you're shipping to.
Import Fees
Your country of residence may charge you import fees upon receipt of the product. We cannot be held responsible for the reimbursement of any import fees that are charged. Fees (if any) vary from country to country and we have no control or knowledge of what could be charged.
Flat rate international shipping available for:
Canada, Australia, Germany, France, Spain, Italy, Switzerland, Sweden, Iceland, Norway, Denmark, The Netherlands, Austria, Greece, Ireland and The United Kingdom.
RETURNS
We have a 30 day satisfaction guarantee. If you’re not happy with your product, simply return to the address on our contact page along with your name and order number and we will promptly provide a refund. Product must not be more than halfway gone.
CUSTOMER SERVICE
Feel free to call us or text us during regular business hours with any questions 9-5pm MST - Monday through Friday.
FEEDBACK?
Email us or submit a contact form for any feedback on your checkout experience or our products!
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at admin@itsskindeep.com
What Our Customers Are Saying
Jaci M., Meridian, ID"I've been using oils from It's Skin Deep for more than 6 months now and my skin is looking firmer and the redness I've been fighting for years is finally calming down."
Sage C., Atlanta, GA"I use your tallow multiple times a day. I swear by it! I'm an esthetician and I recommend it too my clients as well. When I went on a trip and left it at home I was dying. I couldn't wait to get back to using it again.
Beth W., Folsom, CA"I've loved the results I'm seeing from your skin oils. I've struggled with uneven skin tone for years and using your products has really helped my skin look so much healthier. It's way more even-toned since I switched to your products."
Britany W., Las Vegas, NVThank you SO much Carrie at It's Skin Deep.
You are Absolutely AMAZING! You have the best products and you went above and beyond! Extraordinary!😁